Frequently Asked Questions

Answers to Questions that are most frequently asked

Common Questions

What makes [ZG] Community servers different from others?

It is without a doubt our player community!  The Zombie Gaming [ZG] community has great players and great admins.  We leverage a wide variety of sourcemod plugins that enable a self governing environment (as much as possible).  These plugins include, team kill (TK) manager, anti-flood/hack, anti-mic spam, rock the vote (RTV), map nomination, and kick/ban player voting.   [ZG] employs Sourcebans and VAC Bans to track and manage banned players.  We have enhancement plugins to help support the admins who are managing our servers. We also leverage various ranking sourcemod plugins to rank our players.  Our server admins are fun to play with.  They take their job serious and strive to keep gameplay moving by being swift and fair.  Ultimately, we try to do our best to resolve any issues in order to make this server an enjoyable experience. Our goal is to provide better tools for collaboration to make your Zombie Gaming experience the best one!

How do I become a member of the Zombie Gaming [ZG] Community?

Join us by registering with your Steam account here https://zombiegaming.orgregister/ Once you have registered with your Steam account on our website and joined our Steam community, please feel free to place our Clan Tag [ZG] on your profile

What does the [ZG] mean in player's ID?

This is the official tag designation for the Zombie Gaming Community.  The acronym stands for Zombie Gaming.  The tag designation symbol is as follows: [ZG] – Member Becoming a member is absolutely free.  To become a member you simply have to join our community by going to the registration section and signing up using your Steam credentials.

Who are the Zombie Gaming Community Admins?

Admin team members can be found on the Zombie Gaming Steam Community Group page located here: The Zombie Gaming community is continually looking for players who are mature and responsible enough to take on the role as a server admin. Currently applications are closed, however we expect them to be opened soon.  In the meantime, please feel free to contact us at [email protected] with any questions that you may have.

How to I add a Youtube Video in a Forum Post?

For posting a Youtube video, simply place the Youtube link within [brackets].  For example: [YouTube link URL]

Common Gaming Questions

Does Zombie Gaming use any voice/chat gaming tools?

Zombie Gaming exclusively uses Discord.  The Official ZG Discord Server is:

Zombie Gaming

How to I play a game featured by Zombie Gaming?

Within each game hub, there is a link to either purchase the game through steam, or to directly download the game via steam.

I am new to Steam, where can I find help?

There is a Steam user knowledge base (how to’s) which can be found here.

I am witnessing a player breaking one or more of the server rules. How do I request to have him/her banned?

There are three ways to handle this: 1) Type !admins while in the game to see a list of admins who are currently playing.  Make it known directly to them to take action. 2) Go to and submit a ban request. 3) Go to the Zombie Gaming forums, specifically to the ban request section and follow the instructions in the forum to make a request to have a player banned.

What do I do when I get the error message, disconnected: Invalid Steam UserID Ticket?

When receiving the invalid Steam User ID Ticket error when trying to connect to the server, there are two known fixes for this: Fix Option Number 1:

  1. Completely close Steam
  2. Delete the ClientRegistry.blob file located in your Steam Directory
  3. Run Steam.exe

If fix option number 1 does not work, then try fix option number 2 (below): Fix Option Number 2:  Delete config folder in the main steam folder:

  • C:\Program Files (x86)\Steam\config (x64)
  • C:\Program Files\Steam\config (x86)

If fix option number 2 does not work, then try fix option number 3 (below): Fix Option Number 3:  Delete EVERYTHING in your steam folder EXCEPT for:

  • Steam.exe
  • Steamapps FOLDER
  • Friends FOLDER

More information on this issue can be found here: Please also ensure to optimize your game installation by going to the particular game hub on Zombie Gaming and look in the tips section for optimization and tweaks for helping with your gameplay.

Common Server Questions

What do I do if I have been banned and want to appeal?

Go to our forums here to submit a ban appeal request.  You can also email [email protected]

How do I contact an admin during gameplay without others knowing?

If you need an admin type @ in the message text box before your message.  This will make the message appear only to an admin that is actively on the server.  If you are unable to get an admin’s attention, you may come to the forums and submit your request.

I seem to have pretty bad gameplay on multiplayer servers, what can I do to fix it?

We have specifically designed each of our game pages with a tips section.  In this section you will find player resources to help with the performance of your favorite game.

When are Zombie Gaming Servers live?

All servers are online 365 days a year.  Maintenance and outages will be communicated through live Steam Community notifications which are also reflected on our website.

Maps & Mapping Questions

How do I make a map?

By using the application Hammer, you can make your own Valve Source map.  The tutorial can be found here: Hammer Setup Tutorial Valve Developer Wiki

When trying to connect to steam game, I get an error saying "missing map"?

In the event that you receive a message when about to connect to a steam server such as missing map, you most likely have a half-downloaded or corrupted map in your map folder inventory.  Most source engine based servers should automatically allow for the map to be downloaded if it is missing from the player’s game file. The fix for this error message is to remove that map completely from your game/maps folder.  Once this map has been completely removed, a new map will be automatically downloaded from the game server upon initial login.  Navigate to the following folder on the drive where you have the steam game installed: For Contagion C:\Program Files (x86)\Steam\SteamApps\common\ContagionBeta\contagion\maps For No More Room in Hell C:\Program Files (x86)\Steam\SteamApps\common\nmrih\nmrih\maps For Zombie Panic! Source C:\Program Files (x86)\Steam\SteamApps\common\Source SDK Base 2007\zps\maps

Where can I find maps for my favorite games?

There is a wide variety of sources to find new maps.  For source engine based games, looking at the website forums or fan based websites with forums that address custom maps is a great start.  Some other places you can consider: Gamebanana Gamemaps Left 4 Dead Map Database

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Post your general problems, issues or technical help questions to our support forums.  We will do our best to find the best answer for you.

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